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Performance measurement and job satisfaction in call centres 9126
Change management in the office of the ombudsman 6349
Customers' perception of service quality in the commercial banking sector of Nigeria : a case study of Skye Bank Plc. Nigeria 5845
The influence of social media on consumers during their purchase decision-making process and the implications for marketer 4973
Dracula : literary analysis, criticism, and cultural importance 4942
The influence of culture on the strategies employed by joint ventures between Chinese organizations and European organizations : a case study of FAW-VW Automobile Corp. in China 4913
A study of the psychoanalytical oedipal concept as it appears in Haruki Murakami's novel Kafka on the shore 4636
An analysis of consumer buying behaviour in the coffee shop industry 4514
Teenage sex : a study of male and female teenager’s attitudes toward teen sex and teen pregnancy 4363
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