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Performance measurement and job satisfaction in call centres 9082
Change management in the office of the ombudsman 6306
Customers' perception of service quality in the commercial banking sector of Nigeria : a case study of Skye Bank Plc. Nigeria 5800
The influence of social media on consumers during their purchase decision-making process and the implications for marketer 4890
The influence of culture on the strategies employed by joint ventures between Chinese organizations and European organizations : a case study of FAW-VW Automobile Corp. in China 4879
Dracula : literary analysis, criticism, and cultural importance 4828
A study of the psychoanalytical oedipal concept as it appears in Haruki Murakami's novel Kafka on the shore 4562
An analysis of consumer buying behaviour in the coffee shop industry 4393
Teenage sex : a study of male and female teenager’s attitudes toward teen sex and teen pregnancy 4321
The impact of Guiness's rebranding on consumer's perception of the brand 4158



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