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Performance measurement and job satisfaction in call centres 9223
Change management in the office of the ombudsman 6401
Customers' perception of service quality in the commercial banking sector of Nigeria : a case study of Skye Bank Plc. Nigeria 5962
The influence of social media on consumers during their purchase decision-making process and the implications for marketer 5158
Dracula : literary analysis, criticism, and cultural importance 5147
The influence of culture on the strategies employed by joint ventures between Chinese organizations and European organizations : a case study of FAW-VW Automobile Corp. in China 5006
An analysis of consumer buying behaviour in the coffee shop industry 4848
A study of the psychoanalytical oedipal concept as it appears in Haruki Murakami's novel Kafka on the shore 4845
Teenage sex : a study of male and female teenager’s attitudes toward teen sex and teen pregnancy 4461
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