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Performance measurement and job satisfaction in call centres 9305
AD/HD continues into adulthood for many : a comparative study of ADHD awareness 8981
Change management in the office of the ombudsman 6424
Customers' perception of service quality in the commercial banking sector of Nigeria : a case study of Skye Bank Plc. Nigeria 6034
Dracula : literary analysis, criticism, and cultural importance 5428
The influence of social media on consumers during their purchase decision-making process and the implications for marketer 5351
An analysis of consumer buying behaviour in the coffee shop industry 5195
The influence of culture on the strategies employed by joint ventures between Chinese organizations and European organizations : a case study of FAW-VW Automobile Corp. in China 5106
A study of the psychoanalytical oedipal concept as it appears in Haruki Murakami's novel Kafka on the shore 5003
The impact of consumer behaviour on marketing strategies of international supermarkets in China 4997

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