Browsing by Author "Fabianowska, Joanna"

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Emotional labour in harm-reduction practice in Ireland : an exploratory study

Fabianowska, Joanna; Hanlon, Niall (Social Care Ireland, 2014)

Arlie Russell Hochschild’s concept of emotional labour has been applied extensively in the analysis of the emotional, relational and identity processes in a wide variety of service occupations, and to a lesser extent to ...
The impact of emotional labour on workers in day harm reduction services

Fabianowska, Joanna (Dublin Business School, 2012)

The aim of the research study was to understand how emotional labour impacts on workers employed in day harm reduction services. The study‟s theoretical framework was based on Hochschild‟s (1983) concept of emotion used ...