Information & Library Management

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    Information architecture strategy report for Chez Emily
    (Dublin Business School, 2013) Zaliene, Laura; Afzal, Shazia
    Chez Emily handmade chocolate company contracted with the author (information architect) of this report in order to develop strategic approach and recommendations for optimising information architecture of their site and, in this way, increase competitive advantage of Chez Emily. This report provides an analysis of current site, its drawbacks and weaknesses. Also, recommendations and examples for improvement of current information architecture of the site are provided and discussed in detail. The problems encountered in the current site are as follows:  The site cannot facilitate expanding range of products.  Lack of consistency throughout the labelling of the site is causing confusion and impedes content discovery.  Content organisation is becoming increasingly chaotic, i.e. many items are “buried” in unsuitable categories and this, in turn, affects user experience of the site. Consequently, our information architecture strategy will address these main issues of the site. Therefore, recommendations in this report address:  Content organization.  Consistency of labelling throughout the site.  Navigation systems of the site.  Content management (controlled vocabulary and metadata). Also, recommendations were developed with business context, content and the user in mind, i.e. information architecture principles were applied by creating “custom fit” for this particular site. All recommendations are supported by examples provided either as figures within the main body of report, included in the appendices or supplied in a separate file together with this report. In addition, wireframes and blueprints are used for visual representation of recommended strategy. Lastly, our ultimate goal of this report is to develop a well-rounded information architecture strategy that helps enhance user experience, ease content management and will support further growth of Chez Emily. Author keywords: Information architecture, XML, metadata, information retrieval
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    Developing new information system for NORDIP : final report
    (Dublin Business School, 2014) Zaliene, Laura; O'Callaghan, Patrick
    The purpose of this report is to research, assess and provide final recommendations for NORDIP to develop a new electronic system in order to improve information management, storage and discovery. Our insight into organizational context of NORDIP, current information management setting and great opportunities presented by Horizon2020, allowed to define the key functional requirements for the new system:  Centralization of information management  Security and scalability  Easy discovery of information  User-centred approach Also, further examination of the ways other organizations improved their IP (Intellectual Property) management provided a better insight into possible solutions for NORDIP. Therefore, our final recommendations include:  Phasing the project following Systems Development Life Cycle (SDLC) method.  Outsourcing software with an option to customize it for NORDIP needs, instead of developing it “in-house”.  Using cloud computing services to facilitate resource and software sharing among regional offices.  Adopting user centred approach, i.e. collect data and feedback during various stages of the project to achieve “best fit” for organization.  Setting up separate networks for NORDIP staff, research organizations, general public and industry partners in order to provide varying access to IP.  Implementing a robust network security system (firewalls, encryption, scannable badges to access physical NORDIP facilities)  Acquiring open source operating software in order to cut costs, support overall Norwegian “open government” approach and avoid commercial vendor “lock-in”.  Estimated costs - € 80 000 (cost breakdown provided in section 8.2)  Proposed time frame – 11 months.
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    Development and implementation of records management policies and procedures in Cocoa Bean
    (Dublin Business School, 2014) Zaliene, Laura; Farrell, Mark
    The purpose of this report is to present a business case for Cocoa Bean, a medium size confectionary manufacturing company, for development and implementation of a new records management system. Our insight into Cocoa Bean organizational context and current records management practices, allowed to define key issues that need addressing: Records management is not recognized as an integral function of the organization. Records management policy is not developed and implemented effectively, i.e. employees are not familiar with good recordkeeping procedures. E-mail messages are left indefinitely in email system, thus, making it difficult to find needed correspondence and manage it. Constantly growing volume of records is becoming increasingly difficult to effectively manage them. Therefore, in order to address these issues and minimize risks associated with them, we conducted literature review and, taking into consideration organizational context of Cocoa Bean, developed key recommendations for a new records management system. They include: Development of a records management policy. Development of a business classification scheme and a new file plan. Ensuring records security. Implementation of records retention and disposal schedules. Drafting an e-mail management policy. Organization-wide implementation. Phasing the project according to DIRKS (Designing and Implementing Recordkeeping Systems) methodology. Focusing on change management in order to ensure user acceptance. Proposed time frame - 6.5 months. Author keywords: Records management
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    How Rabobank has used information management and IT to maintain its competitive advantage
    (Dublin Business School, 2011) O Keeffe, Colin; Hickey, Brian
    This assignment described how a company (Rabobank) used both information management and information technology to both achieve and maintain its competitive advantage.
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    Information literacy programme : case study critique
    (Dublin Business School, 2011) O Keeffe, Colin; Rogers, Maria
    This assignment was an analysis of an Information Literacy programme described in an academic journal. Author keywords: Information literacy, asynchronous learning