The dissertation starts with the basic objective of exploring the influence of a
multigenerational workforce on the training process in software firms. The secondary
research explores the concepts, various needs, objectives and methods of training and
also highlights the differences between the traits of different generations. This
provides the basis of primary research and the subsequent research methodology
which is employed to test the stated hypothesis, discussed within the context of
The research explores the role of training in coping with the challenges created at
workplace because of a multigenerational workforce. Qualitative and quantitative data
collection methods are used to collect the primary data for this research.
Research findings correlate with both the primary and secondary sources of data to
establish a link between the training and learning styles of different generations. The
findings strongly suggest that modifying the training programs according to learners’
needs and their learning style can actually prove to be quite beneficial in dealing with
the multigenerational workforce’s challenges.
This dissertation also identifies areas of further research e.g emotional intelligence to
deal with the upcoming challenges in the workplace due to a multi-generational