Remote working. A case study of remote working in HP

Abstract

This dissertation examines the policies and procedures that HP uses in the area of Remote Working. Remote working can be defined as working independent of location using information and communication technologies. This examination seeks to understand the feelings and attitudes regarding remote working and assesses the current status of remote working technologies in HP today. The research methodology used was qualitative. Two research methods were used. Informal structured interviews were conducted to gain an understanding of the issues, concerns and benefits concerned with remote working. Also, both published information and internet based information was analysed to establish the current status of remote working in HP countries across Europe. Through the research it was found that remote working is a definite requirement of certain individuals positions within HP. This facility allows them to work as part of the dynamic, global teams that are being formed continuously throughout HP. HP is a global market leader in the IT sector, and as a result, the need for 'Virtual Teams' across the globe has increased the lO working hours and pressures on employees, who strive for new working methods to keep up with the fast changing pace of the industry. It was concluded, that while remote working is a necessity for many individuals within HP, the adoption of this new working method should not be undertaken without a full analysis of the employee, management and environment that the employee will be located. A clear and consistent policy is required from the HR and Management of HP in order for Remote Working to be a success in the organisation.