The research for this study was collected first hand over a period of 12 months in which
the RAS solution for the case study in question, an international company "Siemens
Limited", was conceptualised and implemented.
This study aims to outline the main considerations in implementing a project of this
type, chronicle the progress of this project from start to finish, evaluate its success using
first hand comments and opinions expressed by users in a custom designed
questionnaire for this study and comment on the growing popularity of this sort of
communications tool, i.e. mobile computing in the business environment today.
As this paper is in essence a case study of the company, the majority of the information
contained was gathered at source, i.e. from interaction with both project workers and
eventual end users of the project and as such although where personal quotes are used
footnotes have been inserted, many of the opinions formed are original observations
and have not been transcribed.
Data was gathered through direct involvement at every stage of the project as well as a
result of interviews with project the project manager and involved personnel and as a
result of the user questionnaire and primary data gathered at source and throughout
the life of the project.
All opinions, criticisms and recommendations contained herein are those of the author
and are not a reflection of Siemens Ireland Limited.