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    Managing Employee Grievance in the Hotel Industry in India

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    mba_pinto_c_2016.pdf (2.319Mb)
    Author
    Pinto, Cleta
    Date
    2016
    Degree
    MBA in Human Resource Management
    URI
    http://hdl.handle.net/10788/3209
    Publisher
    Dublin Business School
    Rights holder
    http://esource.dbs.ie/copyright
    Rights
    Items in Esource are protected by copyright. Previously published items are made available in accordance with the copyright policy of the publisher/copyright holder.
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    Abstract
    In this research paper I intend to perform a detailed research on the grievance of the staff in Indian hotel industry. I have highlighted the literature work and performs detailed analysis of the primary and secondary data to analyse the role of the management in the staff grievance, and effect of improper management in the Indian hotel industry. I have highlighted various ways by which the staff grievance can be solved. Meanwhile, the literature review of the research will extract various elements and gaps that is already present among previous researcher’s works and that off assorted authors as well. The objectives and questions along with the rationale of the research will be satisfied and evidently proved within the last chapter of the dissertation, which will entitle the dissertation as a successful one.
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