Browsing Masters Dissertations by Author "Wang, Jiachen"

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The Relationship between Service Sector Employees' Job Satisfaction Levels and Customer Perceptions of Service Quality ------ An International Perspective

Wang, Jiachen (Dublin Business School, 2006)

Both general and marketing management share an interest in job satisfaction, a number of researches have been carried out on the concerns of job satisfactions and service quality. It seems obvious that satisfied employees ...