• Login
    View Item 
    •   DBS eSource Home
    • Masters Dissertations
    • Business & Management
    • View Item
    •   DBS eSource Home
    • Masters Dissertations
    • Business & Management
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Why training and development is more important in airline industry? A case of Indigo Airline.

    View/Open
    mba_beena_a_2019.pdf (1.172Mb)
    Author
    Beena, Abin Anil Kumar
    Date
    2019
    URI
    https://esource.dbs.ie/handle/10788/3899
    Publisher
    Dublin Business School
    Rights
    Items in eSource are protected by copyright. Previously published items are made available in accordance with the copyright policy of the publisher/copyright holder.
    Metadata
    Show full item record
    Abstract
    Training and development has become very crucial in the airlines sector as the concerns related to safety and comforts of passengers are executed effectively. All the employees of Indigo Airlines in different department had received adequate training which helps the airline to be the best in the global range. The importance of training and development of the employees assist the business to increase the quality of service and productivity. In the airlines sector, the training to employees helps to deliver quality service. The research aims to evaluate the importance of training and development for the airlines staffs. The research is also intended to examine the needs of training and development in the airline industry, to identify the challenges and issues that affect the services of the airline industry and to recommend the ways that can help to overcome the challenges of the airline industry. Mixed research approach has been taken into consideration which comprises of both primary and secondary data analysis which helps the observer in performing the study efficiently. Secondary source from books, journal articles, online news articles, and peer reviews were utilised whereas primary sources such as questionnaire survey from the employees and interview of the managers were adopted. From the primary data analysis, it has been interpreted that most of the employees has availed the training process of the firm to regulate with the concern of safety and comfort of the customer. Crew resources planning are very strong for Indigo Airlines which provides an opportunity for the firm to be best. Training also assists the employees for identifying the field of improvement which assist the staff to gain skills ad attributes for their future growth.
    Collections
    • Business & Management

    Browse

    All of DBS eSourceCommunities & CollectionsBy Issue DateAuthorsSupervisorTitlesSubjectsThis CollectionBy Issue DateAuthorsSupervisorTitlesSubjects

    My Account

    LoginRegister

    Statistics

    View Usage Statistics

    DSpace software copyright © 2002-2021  DuraSpace
    Contact Us | Send Feedback
    DSpace Express is a service operated by 
    Atmire NV