Abstract
There are various reactions, arguments and opinions among the society as a result of the government reintroduce the Sales and Services Tax (SST) from 1st of September this year. Some of them gave positive responds as the implementation resulted in increasing savings and others responded with negative feedbacks as this tax implementation may cause burden to people. It implies that people were still blurred and did not fully understand what SST 2.0 is all about, and many are actually ignorant. Therefore, this research investigates the views of tax payers in Malaysia on the implementation of Sales and Services Tax (SST) which brings social and economic impact. It also analyses the overall economy of Malaysia in the past 40 years, in the aspects of tax changes. A pragmatic approach is taken into consideration in order to offer more flexibility. Survey questionnaires were sent and results collected from diversified industries and professionals. Collectively, the results revealed that most of the tax payers are supporting SST. The sample selection was made randomly. The outcome of this study shows a positive relationship between the behavior and support of Sales and Services Tax (SST) compared to Goods and Services Tax (GST). In short, people are willing to accept the change to implement SST.