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    The perceived effectiveness of interviews in comparison to assessments among managerial staff in the public sector

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    mba_whelan_m_2020.pdf (1.192Mb)
    Author
    Whelan, Michael
    Date
    2020
    Degree
    MBA in Project Management
    URI
    https://esource.dbs.ie/handle/10788/4137
    Publisher
    Dublin Business School
    Rights holder
    http://esource.dbs.ie/copyright
    Rights
    Items in Esource are protected by copyright. Previously published items are made available in accordance with the copyright policy of the publisher/copyright holder.
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    Abstract
    The primary aim of this study was to measure the effectiveness of job interviews in comparison to other assessment activities from a manager’s perspective for public sector jobs. The study also aimed to analyse what happened after a candidate was hired in terms of finding out if the performance management system in the public sector was used to review the recruitment and selection process. The researcher conducted 4 interviews with staff in the Public Appointments Service to gather their opinions about the effectiveness of the recruitment and selection process. A qualitative thematic analysis was used in order to measure the opinions of staff members. These findings showed the staff in the Public Appointments Service perceived the assessments as a slightly more effective method of hiring candidates in the public sector. However, they believed a combination of interviews and assessments to be the most effective in predicting job performance.
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