Purpose: This research is conducted with the purpose of analysing the impact posed by
communication on the quality management and prompt delivery of Indian IT projects.
Methodology: The research data has been acquired through the survey process wherein 20
participants comprising project managers, project team members, were interrogated with the
Findings: The research-oriented findings uncovered that communication with the support of
modern techniques like Skype, email, video conferencing and voice calls, has strong and
positive impact on the assurance of IT projects' quality along with their delivery as per
Practical Implication: This research imposes implication on the practical usage of the
communication strategies in the project. The research depicts that if the viewpoints of the team
members are not recognised and interpreted in a correct manner, then it may generate
communication problems which further degrades the flow of information.