Abstract
This academic paper aimed to study ‘Cultural Quotient as a Critical Success Factor in
Project Management: A Research within IT/Finance Multinational Companies in Ireland’, used
the mixed research method to obtain data from two respondent groups: project managers and
team members. The variables identified were cognitive, metacognitive, behavioral,
motivational dimensions of CQ in the literature review. It has helped to form quantitative and
qualitative questions for the IT/Finance cross cultural teams, and the research instruments for
collecting the primary data were survey and interviews. The sample size of 147 project team
members and 7 project managers data was analyzed using descriptive statistics and thematic
analysis. The findings about cultural intelligence knowledge formation at individual level used
cognitive dimension. This knowledge contributed to utilization of the ways and methods,
related to CQ in project management for overcoming challenges present within IT/Finance
domain.
The role of IT/Finance project managers relate to applying and sharing knowledge for
preparing their team members to adjust cultural distances among multi-cultural groups.
Proficient IT/Finance PM demonstrated the ability to mentor fellow team members, to
develop competencies for cross-cultural adjustment behavior, drive self-efficacy, motivational,
and behavioral expression to gain cultural intelligence to achieve project success.
