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    Work place job satisfaction with fast food industry's employees within Dublin city centre : an examination of fast food employee's perceptions or experiences

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    Author
    Nan, Li
    Date
    2009
    Degree
    MA of Business Administration (international)
    URI
    http://hdl.handle.net/10788/889
    Publisher
    Dublin Business School
    Rights holder
    http://esource.dbs.ie/copyright
    Rights
    Items in Esource are protected by copyright. Previously published items are made available in accordance with the copyright policy of the publisher/copyright holder.
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    Abstract
    There has been much research carried out into the topic of labour turnover over many years. Staffs who are satisfied are more likely to stay working for a business. Research has also shown that there can be many reasons for dissatisfaction, and that they will vary in different situations. One of the main aims of this work was to carry out research into the causal effects of labour turnover at fast food restaurants in Dublin City. This was achieved in the form of a self-completion questionnaire, which sought to measure staff opinions and attitudes, from a census of staff. The main drivers of turnover identified were: pay rates; lack of career development; hours of work; training; poor staff recognition; staff and employer relationship; staff working condition; and communications etc.
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