Workplace violence in social care settings: traumatic stress and burnout in staff

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Dowling, Daniel
Banka, Prakashini
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DBS Library Press
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The aim of this study was to examine the relationship between frequency of exposure to physical violence/aggression and traumatic stress and burnout in social care workers (SCWs). One hundred SCWs were surveyed using non-experimental, cross-sectional, quantitative correlational study design with three questionnaires: Demographic Questionnaire, Revised Impact of Events Scale and Maslach Burnout Inventory. Responses were analysed using SPSS quantitative software and utilised descriptive statistics, and non-parametric correlational tests. Results indicated statistically significant positive relationships between the frequency of exposure to physical aggression/violence and traumatic stress and burnout measures. Results also indicated significant positive correlations between traumatic stress and burnout. Furthermore, exposure to workplace violence/aggression, traumatic stress, and burnout also positively correlated with SCWs desire to leave the profession in the next five years. Finally, results indicated a significant relationship between frequency of self-care and levels of traumatic stress and burnout subscales in SCWs.)