The impact and future of internet banking

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Song, XuDong
Issue Date
BA (Hons) in Business Information Management
Dublin Business School
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What is online banking? Internet banking is a subject receiving great attention in the banking industry and the regulatory community. As with other areas of e-commerce, discussions about Internet banking often proceed without reference to the actual state of market developments. If you're like most people, you've heard a lot about online banking but probably haven't tried it yourself. You still pay your bills by mail and deposit checks at your bank branch, much the way your parents did. Instead, it uses today's computer technology to give you the option of bypassing the time-consuming, paper-based aspects of traditional banking in order to manage your finances more quickly and efficiently. The advent of the Internet and the popularity of personal computers presented both an opportunity and a challenge for the banking industry. Banks view online banking as a powerful ‘value added’ tool to attract and retain new customers while helping to eliminate costly paper handling and teller interactions in an increasingly competitive banking environment. Bank of Ireland as the leading banks now offer fully secure, fully functional online banking for free or for a small fee. Bank of Ireland Securities Services (BOISS) is the custody and fund administration arm of the Bank of Ireland Group to satisfy all the needs of the majority of Bank of Ireland's customers. The internet is changing the way banks work and I see the future of the internet banking getting wider and wider.