The effectiveness of ISPCC services on stress, self-esteem and test performance anxiety
Authors
Banka, Prakashini
Issue Date
2012
Degree
BA (Hons) in Psychology
Publisher
Dublin Business School
Rights holder
Rights
Items in Esource are protected by copyright. Previously published items are made available in accordance with the copyright policy of the publisher/copyright holder.
Items in Esource are protected by copyright. Previously published items are made available in accordance with the copyright policy of the publisher/copyright holder.
Items in Esource are protected by copyright. Previously published items are made available in accordance with the copyright policy of the publisher/copyright holder.
Abstract
The aim of the ISPCC is to provide support for children and be there 24/7 to assist a child. There has been a lack of previous research looking at social support, particularly family, closer friends and to a lesser extent, support agencies. The purpose of this study is to evaluate the ISPCC services in practice and its impact on stress, test performance anxiety and self-esteem. The study is a survey design and the sample consists of children (age range 13-18 years old) who have used (SU) and who haven’t used the services (NSUS). There were a total number of 99 girls and 89 boys. They were given a battery of measures including the perceived stress scale, test performance anxiety scale and Rosenberg’s self-esteem questionnaires. The hypotheses were that SU will indicate lower levels of stress, test performance anxiety and higher level of self-esteem than NSUS. The results were significant for stress (F (2, 166) = 11.68, p = 0.005, 1-tailed) and self-esteem (F (2, 171) = 6.52, p = 0.01, 1-tailed); however test performance anxiety result was insignificant (F (2. 171) – 2.53, p = 0.41). Author keywords: ISPCC, social support, stress, self-esteem, test performance, anxiety