Can one size fit all?
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Authors
Satija, Dimpy
Issue Date
2010
Degree
Master of Business Administration
Publisher
Dublin Business School
Rights holder
Rights
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Abstract
The dissertation starts with the basic objective of exploring the influence of a multigenerational workforce on the training process in software firms. The secondary research explores the concepts, various needs, objectives and methods of training and also highlights the differences between the traits of different generations. This provides the basis of primary research and the subsequent research methodology which is employed to test the stated hypothesis, discussed within the context of existing literature. The research explores the role of training in coping with the challenges created at workplace because of a multigenerational workforce. Qualitative and quantitative data collection methods are used to collect the primary data for this research. Research findings correlate with both the primary and secondary sources of data to establish a link between the training and learning styles of different generations. The findings strongly suggest that modifying the training programs according to learners’ needs and their learning style can actually prove to be quite beneficial in dealing with the multigenerational workforce’s challenges. This dissertation also identifies areas of further research e.g emotional intelligence to deal with the upcoming challenges in the workplace due to a multi-generational workforce.