Lack of coping skills in the work environment affect individual workers and increase stress levels

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Caird, Gavin
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BA (Hons) Counselling and Psychotherapy
Dublin Business School
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The research project attempts to ascertain the levels of copings skills stress amongst Community Welfare Officers in the Health Services Executive in the Carlow/Kilkenny region. Coping Skills were measured using the Coping Response Inventory - CRI. These results were then compared to the results of Perceived Stress Scale - PSS for correlation. There appears to have been very little specific research in stress and coping skills within the support work roles of the Health Services Executive in the Carlow/Kilkenny region and thus reasoning for this research. In this study, 22 Individuals completed the questionnaire out of a target population of 35 Community Welfare Officers. Positive correlation found between those that scored high on Coping Response Inventory and Perceived Stress Scale. This suggested that lack of coping skills in the workplace may lead too increased stress levels. Outcome of research showed lack of coping skills and increased level of stress among research population.