The factors impacting employee morale due to IT outsourcing in the Irish banking sector

dc.contributor.advisorO'Reilly, Owenen
dc.contributor.authorBabu, Devi Suresh
dc.date.accessioned2021-04-21T20:11:24Z
dc.date.available2021-04-21T20:11:24Z
dc.date.issued2020
dc.description.abstractOutsourcing of Information Technology has been a significant trend in the global economy. The success of outsourcing depends on the employees involved in the process. This study aims to explore the variables- Work environment, Nature of Work, Job satisfaction, Roles and Responsibilities, and Rewards and Recognition; impacting employee morale due to IT outsourcing in the Irish Banking sector. The sample population will comprise of three categories of employees-retained employees, employees from the outsourced partner and employees transferred to the outsourcing partner as part of the deal from three different organizations. The data will be collected through a mixed method of email interviews and surveys. The analysis of the data shows that employees from the outsourced partner and employees transferred to the outsourcing partner were mainly impacted by the variables-Career development and Promotions, Social Interactions; and Feedback and Recognition. The findings also demonstrate that most of the employees were satisfied that outsourcing was communicated and carried out efficiently.en
dc.identifier.citationBabu, D.S. (2020). The factors impacting employee morale due to IT outsourcing in the Irish banking sector. Masters Thesis, Dublin Business School.en
dc.identifier.urihttps://esource.dbs.ie/handle/10788/4158
dc.language.isoenen
dc.publisherDublin Business Schoolen
dc.rightsItems in Esource are protected by copyright. Previously published items are made available in accordance with the copyright policy of the publisher/copyright holder.en
dc.rights.holderCopyright: The authoren
dc.rights.urihttp://esource.dbs.ie/copyrighten
dc.subjectEmployee moraleen
dc.subjectOutsourcingen
dc.titleThe factors impacting employee morale due to IT outsourcing in the Irish banking sectoren
dc.typeThesisen
dc.type.degreelevelMBAen
dc.type.degreenameMBA in Project Managementen
Files
Original bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
mba_babu_ds_2020.pdf
Size:
2.46 MB
Format:
Adobe Portable Document Format
Description:
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description: