A study on the retention of employees in Dublin nightclubs

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Lyons, Mairead
Issue Date
MA in Human Resource Management
Dublin Business School
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This paper offers a review of literature discussing key models and theories on employee turnover and retention strategies across organisations. It then investigates the retention of part time and full time workers in Dublin city bars and clubs using data from a recent study of seventy six employees and their managers. The study explores whether it is easier to retain full time or part time employees, the causes of employee turnover from the perspective of employees and managers as well as the strategies used in these Dublin clubs and whether they have the desired effect of retaining employees. The researcher developed and tested the hypotheses that it is easier to retain full time rather than part time employees and that the strategies used at present do not have the desired effect of retaining employees. The researcher also highlighted the main causes of turnover from the perspective of both employee and manager to highlight whether they were compatible, thus suggesting effective upward communication across companies. This then leads to a discussion of the findings which were surprising from the researcher's point of view. The results provided the researcher with recommendations for companies to include as part of their retention strategy programme. Finally the researcher discussed the results in comparison to the initial questions and hypotheses.