Challenges faced by project team during digital transformation in a service based IT organisation

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Authors
Annamalai, Aravindhan
Issue Date
2020
Degree
MBA in Project Management
Publisher
Dublin Business School
Rights
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Abstract
Digital transformation in project team can be described as incorporation of emerging or digital technologies in the organisation, significantly changing the way how organisation works and adding value to the customers. Many of the organisation are yet to implement digital technology in their project teams while the organisation that has already implemented digitalisation is innovating tools to reduce employee efforts and increase efficiency. This research study was undertaken with the aim to identify the challenges faced by the project team during the implementation phase. Interviews and online questionnaires were conducted to measure the knowledge/skill gap, critically identify the challenges and finally formulate better practices for the future project team that will implement digitalisation. The key characteristics of the business models derived from this study are represented through innovative strategies and plans a project team can adopt during the implementation by validating against the initiative from the renowned IT organisation.