Impact of artificial intelligence (AI) on information technology (IT) project management in Ireland
Authors
Nahate, Divyanshu Sanjay
Issue Date
2024
Degree
Master of Business Administration
Publisher
Dublin Business School
Rights holder
Rights
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Abstract
This study investigates the impact of Artificial Intelligence (AI) on IT project management in Ireland. The research aims to explore AI’s influence on project management practices, identify challenges faced by project teams, and assess the effectiveness of AI tools. Employing an interpretivist philosophy and a qualitative approach, the study uses semi-structured interviews to gather data from IT project managers in Ireland. Thematic analysis, facilitated by NVivo software, was applied to analyse the interview data. Key challenges identified include resistance to change and skill gaps, while AI tools such as machine learning and predictive analytics are examined for their effectiveness. Findings reveal that while AI enhances decisionmaking and operational efficiency, it also presents integration hurdles and ethical concerns. The results suggest that AI can significantly improve project outcomes but requires a balanced approach to implementation, considering both technological and human factors. The study contributes to understanding AI's role in project management and provides practical insights for enhancing AI implementation strategies in IT projects.