Job satisfaction and general well being : an examination of the relationship between working time and levels of job satisfaction and general wellbeing, comparing those mothers who work a five day week in Aer Lingus Ground Operations in Dublin Airport and those who work a three day week

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Bermingham, Kathleen
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BA Counselling and Psychotherapy
Dublin Business School
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The present study exanrined the differences in job satisfaction, and general well being between Aer Lingus working mothers who work a five-day week and those who work a three-day week. Job satisfaction is the most frequently studied variable in organisational behaviour research, (Spector, 1997). There has been no research done in Aer Lingus, on this subject. A questionnaire was initially piloted but proved unsatisfactory in providing useful information. In-depth interviews were conducted with six from each group. An interview schedule was developed, questions were asked about job satisfaction, life style, health, general well being, family, and self-management. Responses showed that the two groups were generally satisfied with the job they were doing, however, most participants reported high levels of physical symptoms of stress, the five day workers reporting higher levels of stress in most cases. The findings suggest a need for training, in stress management and development of supervisory skills to alleviate some of the anxiety experienced by staff currently. Suggestions for future research include looking at the larger group of workers working on Dublin Station for Aer Lingus with a view to measuring satisfaction and stress levels, it is also suggested that the rostering arrangements be reviewed to facilitate more flexible working arrangements.