Analysis of the impact of psychosocial stress among project managers within information technology enabled services-business process outsourcing in India

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Authors
Shrivastava, Ankit
Issue Date
2019
Degree
MBA in Project Management
Publisher
Dublin Business School
Rights
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Abstract
The project management demands have risen dramatically due to the growing demand for quality, modern technology and innovation. The ever-increasing demand of the IT industries to work in an intensive, competitive and global environment have imposed challenges for the working professionals to maintain a healthy well-balanced lifestyle. Therefore, it is essential to learn about the coping methods to overcome psychosocial stress so that ITES-BPO project managers can handle complicated and stressful working situation with utmost ease and simplicity. It is also essential that organisation should provide proactive support and counseling to handle health and safety of project managers in day to day life. This research explores how psychosocial stress affects the performance of project managers in ITES-BPO projects and explores the coping strategies that organisation can implement to reduce stressful conditions that affect managers. The primary goal of this research is to define the reasons of psychosocial stress at workplace, to investigate the effect of stress on the project manager at workplace, and to examine the ability of project manager to cope with stress.