Analysis of the impact of psychosocial stress among project managers within information technology enabled services-business process outsourcing in India

dc.contributor.advisorRaymond, Brianen
dc.contributor.authorShrivastava, Ankit
dc.date.accessioned2019-10-23T18:28:06Z
dc.date.available2019-10-23T18:28:06Z
dc.date.issued2019
dc.description.abstractThe project management demands have risen dramatically due to the growing demand for quality, modern technology and innovation. The ever-increasing demand of the IT industries to work in an intensive, competitive and global environment have imposed challenges for the working professionals to maintain a healthy well-balanced lifestyle. Therefore, it is essential to learn about the coping methods to overcome psychosocial stress so that ITES-BPO project managers can handle complicated and stressful working situation with utmost ease and simplicity. It is also essential that organisation should provide proactive support and counseling to handle health and safety of project managers in day to day life. This research explores how psychosocial stress affects the performance of project managers in ITES-BPO projects and explores the coping strategies that organisation can implement to reduce stressful conditions that affect managers. The primary goal of this research is to define the reasons of psychosocial stress at workplace, to investigate the effect of stress on the project manager at workplace, and to examine the ability of project manager to cope with stress.en
dc.identifier.citationShrivastava, A. (2019). Analysis of the impact of psychosocial stress among project managers within information technology enabled services-business process outsourcing in India. Masters Thesis, Dublin Business School.en
dc.identifier.urihttps://esource.dbs.ie/handle/10788/3906
dc.language.isoenen
dc.publisherDublin Business Schoolen
dc.rightsItems in eSource are protected by copyright. Previously published items are made available in accordance with the copyright policy of the publisher/copyright holder.
dc.rights.holderCopyright: The author
dc.rights.urihttp://esource.dbs.ie/copyrighten
dc.subjectPsychosocial stressen
dc.subjectBusiness Processesen
dc.subjectBusiness Process Managementen
dc.subjectPsychological stressen
dc.subjectPsychosocialen
dc.subjectInformation and Communication Technologyen
dc.titleAnalysis of the impact of psychosocial stress among project managers within information technology enabled services-business process outsourcing in Indiaen
dc.typeThesisen
dc.type.degreelevelMBA
dc.type.degreenameMBA in Project Management
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