Impact of interpersonal trust on employee loyalty in UK business divisions
Authors
Prakash Nanappan Thodi, Soorya
Issue Date
2024-05
Degree
MBA in Human Resource Management
Publisher
Dublin Business School
Rights holder
Rights
Abstract
The research considers how interpersonal trust has an impact on employee loyalty in the UK business divisions. The factors such as communication methods, leadership styles, recognition processes, organizational structure, team dynamics, and organizational transparency are under scrutiny for how they affect this relationship. A descriptive approach and quantitative research methods will be employed to determine the underlying mechanisms that link trust and loyalty. Surveys are carried out among workers aged 25-60 from several industries to devise the background for the research. The results show that the higher the interpersonal trust level, the greater the employee loyalty, but this relationship can be moderated by job satisfaction and organizational culture. Advice comprises of creating communication channels, adopting transformational leadership, developing fair recognition systems, promoting team collaboration and transparent policy which will in result enhance employees trust in the organization with the conviction to contribute to best organizational performance.