Understanding HR practices in the Peruvian insurance context and their effect on employee satisfaction

dc.contributor.advisorWallace, Daviden
dc.contributor.authorAmes Chauca, Fernando Antonio
dc.date.accessioned2021-03-31T18:01:53Z
dc.date.available2021-03-31T18:01:53Z
dc.date.issued2020
dc.description.abstractThe relationship between human resource practices to performance and organization’s achievements has been widely studied. But today, human capital has become the most valuable assets in organizations, this research study focuses on the impact of human resource practices on employee job satisfaction rather than only on organizational performance. Primary qualitative data was collected through in depth semi-structured interviews with line managers in a multinational insurance company operating in Peru. It was found that the company has an employee-oriented approach and practices with positive relation between employee satisfaction and both individual and organizational performance. Moreover, communication, training, and non-monetary rewards as main practices implemented, involvement of line managers as a key factor in this successful implementation. The main contributions of this study are the empirical findings and a conceptual framework, which gives priority to practices to enhance employee satisfaction improving individual and organization performance.en
dc.identifier.citationChauca, F.A.A. (2020). Understanding HR practices in the Peruvian insurance context and their effect on employee satisfaction. Masters Thesis, Dublin Business School.en
dc.identifier.urihttps://esource.dbs.ie/handle/10788/4134
dc.language.isoenen
dc.publisherDublin Business Schoolen
dc.rightsItems in Esource are protected by copyright. Previously published items are made available in accordance with the copyright policy of the publisher/copyright holder.en
dc.rights.holderCopyright: The authoren
dc.rights.urihttp://esource.dbs.ie/copyrighten
dc.subjectJob satisfactionen
dc.subjectHuman Resource Practicesen
dc.titleUnderstanding HR practices in the Peruvian insurance context and their effect on employee satisfactionen
dc.typeThesisen
dc.type.degreelevelMBAen
dc.type.degreenameMaster of Business Administrationen
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