Impact of training and development on employee retention of the sales team in Vodafone at United Kingdom
Authors
Jaseel, Jaseel
Issue Date
2019
Degree
MA of Business Administration
Publisher
Dublin Business School
Rights holder
Rights
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Abstract
In competitive worldwide business environment, Telecom organizations trust that HR are their fundamental resource and their employees drive them forward and support them in accomplishing their organizational purposes in this world. In view of this concept, organizations put a great deal of cash in the training and development program for their employees to change their mentality in to idealistic and to engage their insight, behavioural standard. The vast majority of the organizations trust that improved abilities will assist employees with improving their individual execution as well as it prompts increment the organization profitability and improve the value of shareholder. Along these lines, Vodafone spend billions of moneys consistently for employee training and development exercises. So, this research was directed for considering attitude of sales team towards training and development programs in Vodafone at the UK. Along with that, the conceptual framework for effect of training and development program and employees work-related arrogance towards the training and development was created from broad review of literature. Moreover, the findings of this research uncover that the effect of training and development program has positive association with the dimension of learning, organizational commitment, and performance appraisal of the employees. In this way, from this research study, it is presumed that the training and development in Vodafone makes the positive attitudinal results for the sales team and generally speaking development for the organization also.