Stress, coping and well-being in Irish civil servants

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Bulak, Adelina
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Higher Diploma in Arts in Psychology
Dublin Business School
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This study examines the relationship between stress, coping and well-being of Irish civil servants. Participants were the civil servants employed by the Houses of the Oireachtas Service (N=117). The Method used was a cross-sectional, correlational design using an online survey. A Values In Action- optimism measure, Sources of Stress – Control, and Support measures, Brief Resilience Scale, Maslach’s Burnout Inventory, and relevant and amended items from Teacher Stress Inventory were used to measure the variables. The hierarchical multiple regressions one for each sub-scale of burn-out were carried out on the significant correlations. The analyses showed that the strongest predictor of well-being (three dimensions of burn-out) is the managerial support (negatively correlated for emotional exhaustion and depersonalization, positively correlated for personal achievement) and time pressure (positively correlated with emotional exhaustion and depersonalization). There were however other predictor variables which influenced these relationships.