Investigating the role of emotional intelligence in project leadership effectiveness: a cross-industry study
Authors
Pious, Joby
Issue Date
2024-08-27
Degree
Masters in Business Administration in Project Management
Publisher
Dublin Business School
Rights holder
Rights
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Abstract
This research aims to analyse how Emotional Intelligence (EI) enhances the effectiveness of project leadership. It explores EI's critical role in the workplace, particularly in improving decision-making, team dynamics, and overall project outcomes. Additionally, the study examines the challenges professionals face in developing EI, such as recognizing and managing emotions, and understanding others' emotional cues. To achieve these objectives, both primary and secondary qualitative data were considered. The primary data was gathered through semi-structured interviews with eight project leaders, offering valuable insights into the practical application of EI
in leadership. The findings suggest that EI significantly improves a project manager’s ability to negotiate by understanding the emotional drivers behind stakeholder positions. This understanding fosters more successful negotiations and compromises, leading to outcomes that satisfy all parties
involved. Overall, the study highlights the essential role of EI in effective project leadership and workplace success